Frequently Asked Questions

You can book a service appointment by clicking on the "Book Now" link on our website. Follow the instructions to enter your desired date and time. This is only a request and not a confirmation. Our team will review it and confirm the timing with you.

Due to high demand, we can't guarantee your preferred time. However, if unavailable, our team will suggest an alternative time that's as close to your preference as possible.

We provide a wide range of services including regular maintenance, specialized repairs, diagnostics, and more. You can see a detailed list on our "Services" page.

As mandated by the Regional Transport Office (RTO) regulations, all customers are required to have the following documents on hand: Registration Certificate (RC), Driving License (DL), Insurance Certificate (IC), and Pollution Under Control Certificate (PUCC). Should there be any discrepancy or shortfall in these documents during an unforeseen incident while your vehicle is with us, please be advised that Auto Care Vadodara will not be held responsible. Any legal costs or penalties associated with non-compliance or interactions with authorities will be borne solely by the customer. Additionally, customers are expected to adhere to all traffic and road safety regulations at all times.

Absolutely. We use genuine parts from trusted suppliers like Bosch Auto Parts, Nippon Paint, Maruti Suzuki Genuine Parts, and many others.

We accept multiple payment methods including UPI, credit/debit cards, digital payment and cash. Please check with our front desk for details.

Given the nature of our business and supplier constraints, we are unable to provide warranties on most services. However, we take pride in our workmanship and ensure that each service is executed with precision and care. We always strive to offer preventive measures and guidance to our customers for prolonged vehicle health.

While we pride ourselves on providing amenities such as a customer lounge, free wifi, refreshments, and a viewing area, we experience high demand for our services nearly continuously. Given the intricate nature of automobile care, most jobs necessitate an extended duration, often surpassing an hour. Though we are equipped to cater to customers for short-term tasks within an hour, for longer services, we kindly advise our valued customers to plan their schedules without relying on our waiting area. This approach ensures efficient workflow and optimal service delivery. We appreciate your understanding and cooperation.

The duration depends on the type of service. Basic maintenance can take a few hours, while extensive repairs might require more time. We recommend asking our service advisors for a rough estimate when booking.

Yes, you can. However, we request that you give us at least 24 hours' notice for rescheduling or cancellations.

Our commitment to excellence is unparalleled. With a rich history of servicing diverse automobiles and an unyielding dedication to customer satisfaction, we stand tall as an embodiment of trust and expertise in the Vadodara region.

Absolutely! Our technicians use advanced diagnostic tools and equipment, ensuring precision and accuracy in every repair or maintenance task. This high-tech approach, combined with our team's extensive training, ensures your car is always in the best hands.

Yes, our team stays informed about the newest developments in automobile technology. Whether it's about advanced driving systems, innovative safety features, or other technological nuances, we're here to guide and assist. Educating and advising our customers is an integral part of our service.

While the EV segment is still evolving, we have begun incorporating limited EV services. Our team is diligently training and gaining proficiency in this domain. For specific queries, it's always best to consult with our service advisors.

Given the nascent stage of the EV service industry and the specialized equipment involved, some EV-specific services might carry a premium. However, we're committed to offering competitive prices and transparent billing.

We're thrilled to hear that! Yes, we value customer feedback immensely. Please feel free to share your experiences on our website or with our on-ground team. Positive feedback uplifts our spirits, and constructive criticism helps us grow.

It largely depends on your vehicle's make, model, and usage. However, a general rule of thumb is to have a full service once a year or every 10,000 to 15,000 kilometers, whichever comes first. Regular maintenance checks ensure optimal performance.

Yes, we provide services for hybrid vehicles. While the mechanics differ slightly from conventional cars, our technicians are trained to handle the unique requirements of hybrids.

While the nature of our industry often means suppliers don't provide extensive warranties, we stand by the quality of our work. Our aim is always to offer solutions that uphold the longevity and performance of your vehicle.

We actively post updates, offers, and the latest news about our services on our social media accounts. Please follow us on Instagram, Facebook, and X to stay in the loop and be the first to know about any special promotions or announcements.

At Auto Care Vadodara, we proudly offer both regular service and body shop facilities. While our regular service center focuses on the mechanical aspects and maintenance of a vehicle, our body shop specializes in repairing and restoring the external components of a car. This includes tasks like dent removal, painting, collision repair, and other external damages. Regardless of your needs, we ensure your car gets the expert care it deserves.

At Auto Care Vadodara's body shop, we are trained and felicitated by the Nippon Paint Automotive Paint System, one of the finest OEM players in the market. Not only is this system recognized for its top-tier quality and durability, but it also offers the best value for automobiles at a reasonable price. We have chosen Nippon for its commitment to excellence, ensuring that your vehicle receives a finish that both looks outstanding and lasts long.

We prioritize the use of OEM (Original Equipment Manufacturer) parts to ensure the highest quality and compatibility with your vehicle. However, based on the customer's preference and budget, we can also provide aftermarket or used parts, but always ensure they meet our quality standards.

Not at all. Our skilled technicians use advanced equipment and techniques to restore your car's structural integrity to its original state after a collision. We prioritize not just the appearance but also the safety of the vehicle post-repair.

While we strive to provide the best quality repairs, due to the nature of our business and external factors, we might not be able to offer extensive warranties on all repairs. However, we stand by the quality of our work and will always address any concerns you may have post-repair.

The duration of the paint job depends on the extent of work required. A touch-up or minor scratch repair might take a day, while a full-body repaint could require several days. However, our team is committed to delivering quality work in the shortest time possible. We'll give you a timeline once we assess the extent of the work.

We utilize the Nippon Paint Automotive Paint System's advanced color-matching technology. This ensures that any paintwork we undertake, be it a touch-up or a larger area, matches your car's original color seamlessly. Our trained technicians use sophisticated tools to identify and replicate the exact shade of your vehicle.

Absolutely! Before any paintwork begins, it's crucial to address any dents or damages. Our skilled technicians will ensure that the car's surface is smooth and ready for painting. This not only ensures a flawless finish but also extends the longevity of the paint job.

After your vehicle receives a paint job, it's advised to avoid washing it for at least a week to let the new paint cure properly. Also, refrain from exposing the vehicle to direct sunlight for prolonged periods during this time. We'll provide a detailed care guide upon job completion to ensure the longevity and shine of your new paint.

While the nature of our business and products from our suppliers might not always allow us to provide a standard warranty, we stand by the quality of our work. The Nippon Paint Automotive Paint System is renowned for its durability and finish. Should you have any concerns after the paint job, please reach out, and we will do our utmost to address them.

Indeed, at Bosch Car Service, our multi-brand servicing is all about inclusivity and excellence. From luxury marques like Mercedes-Benz and BMW to everyday favorites like Hyundai and Maruti Suzuki, we cater to a wide spectrum of vehicles. Whether you drive a premium sedan or a daily commuter, our skilled technicians are equipped and trained to meet the unique demands of each automobile with the same commitment to quality.

Our team undergoes regular training and updates to stay informed about the latest advancements in different car brands. By leveraging advanced diagnostic tools, databases, and our partnership with leading suppliers like Nippon Paint, Bosch Auto Parts, and others, we ensure top-notch service irrespective of your car's brand.

Absolutely! Our commitment is to uaphold the integrity and performance of your vehicle. Thus, we source genuine parts for all car brands from trusted suppliers and distributors. Our goal is to ensure that the parts we use meet or exceed the original equipment manufacturer (OEM) standards.

We cater to a vast array of car brands given our multi-brand expertise. However, if you're unsure, please contact our customer service team or refer to our website's list of accepted brands for confirmation. If for any reason we cannot service a particular brand, we'll guide you to the best alternatives.

The service charges primarily depend on the nature and extent of service required, as well as the cost of parts and materials. While some luxury brands might have higher costs for certain parts, our pricing is transparent and competitive across all car brands. We always provide an estimate upfront to avoid any surprises.

Our estimates are tailored to the specific needs and conditions of each vehicle. The complexity of the task, labor hours, parts required, and our extensive expertise are taken into account to provide you with a fair and transparent estimate. Each service or repair is unique, and we ensure that our pricing reflects the value and quality of work we deliver.

Our aim is to provide an initial estimate upfront when you book your service or share the details of the issue. However, for a more accurate estimate, we might need to inspect the vehicle closely, especially for more intricate or uncommon issues.

Transparency is crucial to us. If during the service, we identify additional issues or realize that more work is required than initially anticipated, we will always inform you first and seek your approval before proceeding with any additional work or costs.

Sorry, we can't provide estimates over the phone or online. It's essential for our experts to personally inspect and assess your car's condition to give an accurate estimate.

Absolutely not. We believe in complete transparency and integrity. The estimate we provide will detail all the expected costs. If any additional work is required, we will always consult with you first.

Preparing an estimate is a meticulous process. We consult multiple suppliers to ensure we provide you with the most accurate costs and timelines. This detailed approach ensures accuracy but can be time-consuming.

Given the effort and resources involved in consulting several suppliers and determining timelines, there might be a nominal charge for our detailed estimates. This ensures that you receive the most accurate and comprehensive information for your vehicle's needs.